How do I track my order?
Check shipping email for tracking information

I still have not received my order confirmation email, where is it?
Try looking in your junk or spam folder. You can also search your emails for "Order Confirmation # from: admin@boastfulblinks.com"

How do I cancel an order?
Unfortunately, all orders are final, and we are not able to edit or change them. Order cancellation requests will be considered but are not guaranteed. Orders are shipped as quickly as possible and cannot be cancelled once they have been submitted.

How do I contact customer service?
You can contact one of our Lash Experts Monday – Friday between 9:00am – 5:00pm PST at beyondboastfulbranding@gmail.com



My tracking number is not showing any information.
Tracking is emailed to you the moment your order ships. However, carriers do not update tracking for 24-48 hours after the initial scan of your shipment. We ask that you check back in 48 hours. If you still do not see tracking information, please contact one of our Lash Experts at beyondboastfulbranding@gmail.com

Do you offer exchanges and returns?
All sales are final. Due to the nature of our product, we do not offer refunds or exchanges, except in the case of damaged products.  If an item may be considered defective, please email beyondboastfulbranding@gmail.com indicating your Name, Order Number, and A Photo of The Product. Defective items need to be addressed within 30 days from the day of purchased. If the product is deemed defective by lillylashes.com, you will be eligible for a refund or replacement of the same item.

Customers are responsible for the return-shipping fee, and it is not refundable. Refunds are made in the original form of payment and are issued to the person documented on the original order. Please note, we only accept returns from beyondboastfulbranding@gmail.com In case delay, lost or stolen packages, please fill out a claim at USPS.com so USPS may try to locate your order as soon as possible. Once a claim has been filed, please send us the claim information and we will wait on the results of the claim before proceeding forward.

When will my order be shipped?
Processing time is 1-2 business days. Regular orders and Rush Handling will be processed and shipped out from our warehouse in 24 hours with the exception of orders placed Fridays after 2 pm PST, or orders received during the weekend or Holidays. These orders will be processed the next business day.

Refused or Returned Packages
All packages returned to our facilities will be refunded. Please note that shipping and handling fees are not refundable and will be subtracted from your refund. If you require a reshipment, a reshipping fee of $2.99 will be charged.

Incorrect Shipping information
Please understand that our system prints out shipping labels according to what the customers placed on their shipping and billing information. Please contact USPS to reroute your package in case of any error on shipping information. The Reshipment Fee in all orders will be $2.99. Boastful Blinks is not responsible for any lost or stolen packages shipped.